Problem Description

Full ingestion job fails with the below error in the job log.

[ERROR] 2019-06-19 11:32:36,321 [pool-7-thread-1] :: Couldnt switch between temp and orig full load location. Data is crawled Failed on local exception: GSS initiate failed [Caused by GSSException: No valid credentials provided (Mechanism level: Fail to create credential. (63) - No service creds)]; Host Details : local host is: ""; destination host is: "":8020; 


 at org.apache.hadoop.ipc.Client.getRpcResponse(




The communication between the Infoworks edge node to Hadoop Namenode in a Kerberos enabled Hadoop ecosystem fails with the above mentioned error. This issue occurs if hadoop filesystem is initialised before the renewal of kerberos ticket. This is a limitation in Infoworks ADE v2.7.0 and a bug request is raised to address this issue.


Renew the kerberos ticket by running the below kinit command.

kinit -kt <infoworks_keytab_file> infoworks-principle

This issue will be addressed in Infoworks ADE v2.7.2.

Applies to Infoworks ADE Version: