Description: Perform the below steps to change the Platform service log level to DEBUG mode from INFO.


a) Login to Infoworks Edge node as the user who starts infoworks services.

b) vi $IW_HOME/platform/conf/platform_server-log4j.properties

c) Change the below mentioned properties to DEBUG from INFO


Before Change:


log4j.rootLogger=INFO, server

log4j.logger.org.mongodb.driver=INFO

log4j.logger.io.infoworks.platform.server=INFO, server

log4j.logger.io.infoworks.platform.messaging=INFO, messaging

log4j.logger.io.infoworks.platform.metadb =INFO, metadb

log4j.logger.io.infoworks.platform.scheduler=INFO, scheduler

log4j.logger.org.quartz=INFO, scheduler

log4j.logger.io.infoworks.platform.security=INFO, security


After Change:


log4j.rootLogger=DEBUG, server

log4j.logger.org.mongodb.driver=DEBUG

log4j.logger.io.infoworks.platform.server=DEBUG, server

log4j.logger.io.infoworks.platform.messaging=DEBUG, messaging

log4j.logger.io.infoworks.platform.metadb =DEBUG, metadb

log4j.logger.io.infoworks.platform.scheduler=DEBUG, scheduler

log4j.logger.org.quartz=DEBUG, scheduler

log4j.logger.io.infoworks.platform.security=DEBUG, security


d) Restart Platform service.


Applicable Infoworks Versions:

IWX v2.7.x,v2.8.x,v2.9.x,v3.x,v4.x