General
Placeholder for KB's articles
Problem Description: Enabling log rotation fails with the below error in Infoworks v5.0/v5.1.1 Enabling log rotation Connected to MongoDB... Connected t...
Tue, 23 Nov, 2021 at 10:27 PM
Problem Description: Nginix service will fail to come up with the below ERROR in IWX v4.x,v5.x when started using the start.sh script. 2021-03-09 14:03:...
Tue, 2 Nov, 2021 at 8:04 PM
Problem Description: Enabling log rotation in Infoworks Version 5.x failing with below error: [2021-10-18-1634551710] Enabling log rotation
Connected t...
Mon, 18 Apr, 2022 at 6:13 PM
Description: The source extension feature in IWX v5.x allows users to integrate custom code written in Java that can be applied to the source column data be...
Tue, 28 Dec, 2021 at 10:04 AM
Problem Statement: Execution of shell script/python command from a bash node of the workflow fails in Infoworks but the same script/python command would suc...
Wed, 13 Oct, 2021 at 12:49 PM
Problem Description: Infoworks comes with a few sample datasets that you can onboard into your environment and learn about the various capabilities of the p...
Tue, 10 Aug, 2021 at 3:23 PM
Description: A self-signed SSL certificate signed by the person who created it rather than a trusted certificate authority. Self-signed certificates can hav...
Thu, 19 Aug, 2021 at 3:21 PM
Problem Description: Infoworks UI shows the status of the ingestion job as failed but in actual the data would be ingested for the table(s). ...
Fri, 23 Jul, 2021 at 12:26 PM
Problem statement: V3 rest-api services in errored state after restart of services or linux patching as shown in the below message as shown below Err...
Fri, 23 Jul, 2021 at 12:23 PM
Problem Description: Renaming the columns and running the pipeline results in schema mismatch exceptions. The sample error message looks like below. 21/07...
Fri, 23 Jul, 2021 at 11:08 AM