General

Placeholder for KB's articles

Length of parsed input (4097) exceeds the maximum number of characters defined in your parser settings (4096)
Problem Description: Sample Data/Schema crawl option for a table fails with the below ERROR for a CSV source on the User interface Length of parsed inpu...
Sat, 23 Jul, 2022 at 12:10 AM
How to push Custom metrics from Infoworks Instance to AWS Cloud Watch
Problem Description: Infoworks services are being shut down automatically due to insufficient disk space, you would like to be alerted via cloudwat...
Tue, 1 Jun, 2021 at 10:56 PM
Structured file ingestion is failing with java.lang.IllegalArgumentException: Delimiter cannot be more than one character
Problem Description: Structured file ingestion failing with java.lang.IllegalArgumentException: Delimiter cannot be more than one character error, sample s...
Mon, 10 May, 2021 at 9:59 AM
Export to SQL server is failing with java.sql.BatchUpdateException: The conversion of a datetime2 data type to a datetime data type resulted in an out-of-range value.
Problem Description: Export to SQL server is failing with java.sql.BatchUpdateException: The conversion of a datetime2 data type to a datetime data type re...
Thu, 29 Apr, 2021 at 11:13 AM
Table Groups tab not getting displayed after importing the source export json using the configuration migration option
Problem Description:  When you export an RDBMS source configuration from an IWX v4.2 environment and import it into another IWX v4.2 environment, the im...
Wed, 21 Apr, 2021 at 4:34 PM
Export to Snowflake is failing with Caused by: net.snowflake.client.jdbc.SnowflakeSQLException: Statement reached its statement or warehouse timeout of X second(s) and was canceled
Problem Description: Export to Snowflake fails with an error Failed during pipeline batch build : [TASK_EXECUTION_ERROR: 2524] When we look at the actu...
Wed, 21 Apr, 2021 at 1:20 AM
Ingestion is failing with "io.infoworks.saas.ingestion.commons.exception.IWException: io.infoworks.saas.ingestion.commons.exception.IWException: Error while writing data" Error for csv source in iwx 4.4.0.1
Problem Description: Ingestion is failing with "io.infoworks.saas.ingestion.commons.exception.IWException: io.infoworks.saas.ingestion.commons.exce...
Wed, 21 Apr, 2021 at 9:48 AM
Ingestion is failing with java.lang.NoClassDefFoundError: com/jcraft/jsch/SftpProgressMonitor
Problem Description: Ingestion is failing with below error for CSV source(source file location is sftp) when the target is gs bucket, 21/04/07 10:23:03...
Fri, 9 Apr, 2021 at 9:47 PM
Is it possible to change domain of existing pipeline in IWX?
Description: Is it possible to migrate a pipeline created in one domain to another in the same IWX instance? A pipeline once created under a domain cann...
Fri, 9 Apr, 2021 at 4:53 PM
Incremental ingestion job failing with column modified error for teradata tables when the jdbc driver was upgraded to newer version
Problem Description: Incremental ingestion job failing with column modified error during the pre-job step for the Teradata tables when the JDBC driver f...
Tue, 30 Mar, 2021 at 4:39 PM