Description: If the MongoDB goes down/crashes while the pipeline jobs are running, the hangman service might not be able to update the state of these pipeline targets/jobs in the MongoDB, and the next build jobs on the pipeline entities will go into the blocked state so that conflicting jobs do not run.
This will result in the pipeline targets/entities that are processed by these jobs getting locked under Admin>Locked Entities. Once the MongoDB is re-started, you would need to ensure that there are no locked entities under the Admin>lock section and make sure all the entities are unlocked or release the locks manually.
Applicable Infoworks(IWX) Versions:
IWX versions: v2.x,v3.x,v4.x