General

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Export to teradata is failing with java.io.IOException: java.lang.ClassNotFoundException: org.apache.sqoop.teradata.TeradataConnManager
Problem Description: Export to teradata is failing with java.io.IOException: java.lang.ClassNotFoundException: org.apache.sqoop.teradata.TeradataConnManage...
Wed, 18 Aug, 2021 at 10:28 PM
Error while decrypting data in sample datasets page in IWX v5.0
Problem Description: Infoworks comes with a few sample datasets that you can onboard into your environment and learn about the various capabilities of the p...
Tue, 10 Aug, 2021 at 3:23 PM
IWX UI shows the Ingestion job as failed but the data would be ingested
Problem Description: Infoworks UI shows the status of the ingestion job as failed but in actual the data would be ingested for the table(s). ...
Fri, 23 Jul, 2021 at 12:26 PM
V3 rest-api in errored state
Problem statement: V3 rest-api services in errored state after restart of services or linux patching as shown in the below message as shown below Err...
Fri, 23 Jul, 2021 at 12:23 PM
Renaming the columns and running the pipeline results in schema mismatch exceptions
Problem Description: Renaming the columns and running the pipeline results in schema mismatch exceptions. The sample error message looks like below. 21/07...
Fri, 23 Jul, 2021 at 11:08 AM
Workflows are going into pending state in Infoworks
Problem Statement: Any new triggered workflow is stuck in a pending state and does not move to run state even after a considerable time.  Possible ...
Wed, 14 Jul, 2021 at 7:50 PM
FAQ: When a pipeline job may go into blocked state?
Description: If the MongoDB goes down/crashes while the pipeline jobs are running, the hangman service might not be able to update the state of these pipeli...
Fri, 9 Jul, 2021 at 2:20 PM
What is the configuration to set the comparator to fetch CDC records?
In onprem offering(version 2.X-3.X): The USE_GTE_FOR_CDC configuration allows users to fetch the CDC records based on the use case. true: the CDC reco...
Fri, 9 Jul, 2021 at 9:51 AM
Ingestion job failing with Error: java.lang.NullPointerException at org.apache.sqoop.mapreduce.IWSequenceFileImportMapper.validateDecimalColumns
Problem Description: Ingestion job failing with Error: java.lang.NullPointerException at org.apache.sqoop.mapreduce.IWSequenceFileImportMapper.validateDeci...
Thu, 24 Jun, 2021 at 12:55 PM
Length of parsed input (4097) exceeds the maximum number of characters defined in your parser settings (4096)
Problem Description: Sample Data option for a table fails with the below ERROR for a CSV source in the User interface in IWX v4.x. The ingestion job will be...
Thu, 24 Jun, 2021 at 1:06 PM