Infoworks UI shows the status of the ingestion job as failed but in actual the data would be ingested for the table(s).
Root cause: This issue happens when Infoworks tries to poll/check the status of the ingestion job and if this polling task fails because of throttling, the job would be marked as failed in this scenario.
Solution: Perform the below steps to reduce the number of polling calls to resolve this issue.
a) cd <IW_HOME>/conf
b) vi conf.properties
c) Set a higher value for the configuration "dispatcher_batch_job_poll_frequency_secs" to reduce the number of polling calls (default 30 seconds).
d) Run the ingestion job and see if that resolves the issue. Consider increasing to a slightly higher value if the issue still persists
Applicable Infoworks Versions: