General
Placeholder for KB's articles
Issue Summary When testing a connection to a data source from Infoworks, users may observe that the Test Connection fails, even though the network settings...
Tue, 15 Apr, 2025 at 11:29 AM
Issue Summary Customers may encounter errors when running queries through the platform on Snowflake. A common root cause is insufficient privileges granted...
Mon, 14 Apr, 2025 at 11:36 AM
Part 1: Creating a Databricks Job to Run a Notebook 1: Create the Notebook in Databricks Open your Databricks workspace. Navigate to the Workspace secti...
Mon, 14 Apr, 2025 at 12:57 PM
Check if Docker Installed: Ensure that Docker is installed on your system. You can verify this by running: docker --version Create Dockerfil...
Mon, 14 Apr, 2025 at 12:58 PM
Issue 1: Pods fails to come up with CreateContainerConfigError. Error Message: failed to prepare subPath for volumeMount "dit-diyprod-rel-a-logs"...
Wed, 29 May, 2024 at 6:14 PM
Problem Character encoding issues can sometimes cause errors during data ingestion from an IBM DB2 database. These errors are typically related to data in ...
Thu, 2 Nov, 2023 at 2:55 AM
This is due to Spark 2.X's legacy calendar. Please add the below Spark configuration to your pipeline job and retry the job Key:iw_spark_app_co...
Fri, 22 Sep, 2023 at 9:19 AM
After running several internal tests with both the Direct load and Indirect load options, we have observed the following performance results: Please no...
Tue, 22 Aug, 2023 at 11:29 PM
Infoworks/ Replicator jobs failing with below error is due to expiry of the configured Service Account in the Infoworks/ Replicator jobs or custom script in...
Tue, 22 Aug, 2023 at 11:20 PM
Python script(attached) to extract user details. Exported fields: id, roles, name, email,accessible_domains,created_at,last_login_details Infowork...
Tue, 8 Aug, 2023 at 10:39 PM