General
Placeholder for KB's articles
Problem Description: Oracle source ingestion job fails with the below error in the job log in Infoworks on Databricks. Caused by: org.apache.spark.Spark...
Fri, 26 Feb, 2021 at 5:34 PM
Problem Description: When Infoworks authentication is configured through LDAP authentication the time taken for user to login is more than a minute. ...
Fri, 19 Feb, 2021 at 9:10 AM
Problem Description: Ingestion job fails with the below error in Infoworks DataFoundry 3.X,4.X, Caused by: java.util.concurrent.ExecutionException: org...
Thu, 18 Feb, 2021 at 11:15 AM
Root Cause When writing data to S3 during a multi-part upload , the maximum number of parts can be 10000 Due to this threshold the jobs fail during ...
Tue, 9 Feb, 2021 at 6:28 AM
Problem Description: While importing the source JSON, sometimes you might see the internal server error in the UI like below. The actual error...
Mon, 14 Dec, 2020 at 10:17 PM
Problem Description When an API request is made to the Infoworks platform using an auth token, the response request returns an error ‘Failed to retrieve...
Mon, 14 Dec, 2020 at 10:12 PM
Description You could pass the yarn queue in the bash script task to make sure the hive query that you execute runs in that particular yarn queue. P...
Tue, 8 Dec, 2020 at 1:40 PM
Infoworks export to postgres database uses spark execution engine. The properties file used for launching these spark jobs is present at /opt/infoworks/conf...
Tue, 15 Dec, 2020 at 7:13 PM
Problem Description Rabbit MQ fails to start when restarting Infoworks services An error like the below can be seen during the restart of Infoworks s...
Fri, 13 Nov, 2020 at 10:44 PM
Description: The pipeline builds failing with OutOfMemoryError: GC overhead limit exceeded error. Sample error log looks like below, 20/10/13 13:30:...
Thu, 12 Nov, 2020 at 3:44 PM