General

Placeholder for KB's articles

How to ingest from Hubspot using Datafoundry
Prerequisites:  Step 1:  Please register a new generic JDBC source for Hubspot Ref:  https://docs.infoworks.io/onboard-data/generic-jdbc-source-typ...
Thu, 22 Oct, 2020 at 9:22 AM
psycopg2.OperationalError) FATAL: sorry, too many clients already
Problem Description The below FATAL error comes up in some of the workflow nodes resulting in node failure during workflow execution in Infoworks Data F...
Mon, 19 Oct, 2020 at 7:37 AM
How to monitor Infoworks Services
Description The Admin team managing the Infoworks environment would need to know if the services are up and running. They would also need to know if the...
Wed, 14 Oct, 2020 at 9:49 AM
Ingestion job fails with java.util.concurrent.ExecutionException: java.io.FileNotFoundException in DataFoundry 4.2
Problem Description: Ingestion job fails with the below error in Infoworks DataFoundry 4.2 {"life_cycle_state":"INTERNAL_ERROR"...
Tue, 15 Sep, 2020 at 11:45 PM
How to create Generic JDBC Excel source in Infoworks DataFoundry 4.2
Description: Infoworks DataFoundry supports extracting data from an Excel file using Generic JDBC Source. a) Go to Admin>Sources>Add New Source an...
Tue, 15 Sep, 2020 at 11:01 PM
How to add custom tags to Infoworks Job clusters?
Description By default the Infoworks Job clusters spun up for ingestion or pipelines jobs will have a few default tags.  If customers wish to add a few...
Mon, 14 Sep, 2020 at 11:12 PM
Kafka ingestion fails with error Caused by: java.lang.NoSuchMethodError: com.univocity.parsers.csv.CsvFormat.setDelimiter
Problem Description: Kafka streaming ingestion fails with below error Caused by: java.lang.NoSuchMethodError: com.univocity.parsers.csv.CsvFormat.se...
Mon, 24 Aug, 2020 at 9:12 AM
Steps to take backup of MongoDb data and restore the data from the backup file
Description: Below are the steps to take the backup of Infoworks DataFoundry metadata which is stored in MongoDB and to restore the same.  Note: Ensure...
Mon, 24 Aug, 2020 at 8:53 AM
Is Hive Source table export supported in Infoworks DataFoundry ?
Problem Description Hive Source table export functionality is not supported in Infoworks DataFoundry.  You would see the export option for the hive ...
Mon, 24 Aug, 2020 at 8:51 AM
ERROR [main] org.mortbay.log: Error starting handlers java.lang.IncompatibleClassChangeError: Error while infoworks DF launching yarn application
Problem Description: Ingestion jobs fail while launching a yarn application. Application log fails with the following error message 2020-08-05 22:22:18,...
Mon, 24 Aug, 2020 at 8:51 AM