General

Placeholder for KB's articles

IWX ZIW audit timestamp columns will be created as String datatype in Hive during Sqlserver ingestion
Problem Description: Sqlserver ingestion using JTDS driver will create Infoworks ZIW audit columns with string datatype instead of timestamp datatype. ...
Mon, 30 Mar, 2020 at 1:56 AM
Map operator initialization failed with OutOfMemoryError
Problem Description: The pipeline build job fails with the below error during the Map operator initialization with the below error. Caused by: java....
Thu, 20 Feb, 2020 at 11:32 PM
ParseException line 16:23 cannot recognize input near 'database' ':' 'string' in column specification
Problem Description: The REST API ingestion fails with the below error while creating the hive table. [ERROR] 2019-12-18 19:11:26,833 [pool-2-thread...
Thu, 19 Dec, 2019 at 4:18 AM
Replicator workflow run would be successful but the target hive table will not be created in the destination cluster
Problem Description: While replicating the hive warehouse data from the ADLS file system to Azure WASB storage, the Replicator workflow will be successf...
Thu, 19 Dec, 2019 at 3:54 AM
java.lang.IllegalStateException: Table snapshot should be no greater than 300 MB
Problem Description: The cube build process fails with the below error in the job log. java.lang.IllegalStateException: Table snapshot should be no ...
Tue, 19 Nov, 2019 at 5:51 AM
Failed to load Hive Table java.lang.NoClassDefFoundError: org/apache/hadoop/hive/ql/session/SessionState on EMR installation
Problem Description: Cube build job fails with the below error in 2.8.0.1-EMR  Error in the job log ERROR: io.infoworks.cube.exception.CubeBuildExe...
Tue, 19 Nov, 2019 at 3:36 AM
java.lang.NoSuchMethodError: org.joda.time.format.DateTimeFormatter.withZoneUTC()Lorg/joda/time/format/DateTimeFormatter
Problem Description: The cube build job fails with the below error in the /opt/infoworks/cube-engine/log/iw_cube.log. Error creating bean with name &#x...
Tue, 19 Nov, 2019 at 3:21 AM
How to configure Azure blob ingestion using the SAS key
A shared access signature (SAS) provides secure delegated access to resources in your storage account without compromising the security of your data. With a...
Mon, 18 Nov, 2019 at 3:58 AM
Metacrawl failing in replicator for IWX version 2.8.0+
Problem description: Metacrawl failing in replicator for IWX version 2.8.0+. Affected Infoworks Versions:  2.8.0+ Error message: Error thrown ...
Mon, 18 Nov, 2019 at 3:00 AM
Failed during pipeline batch build : [TASK_EXECUTION_ERROR: 2524]: An error occurred in the execution engine while executing the task. Please make sure that the execution is running and can be connected by the Infoworks server. 2019-10-22 1
Problem description: Failed during pipeline batch build : [TASK_EXECUTION_ERROR: 2524]: An error occurred in the execution engine while executing the task....
Wed, 23 Oct, 2019 at 5:56 AM