General

Placeholder for KB's articles

Mapreduce job for a Teradata JDBC based source is taking more then 13 hours for a big table
Description During the data crawl for Teradata JDBC source, the mapreduce job to crawl the data might take more time if the number of rows in the table ...
Wed, 2 May, 2018 at 12:08 AM
Handling Issues related to "Table failing while merging the records" in CDC jobs
Target Audience: Admin/Developers/Infoworks-End User How to handle the issue arising during running CDC job when Table fails merging the records" ...
Thu, 19 Apr, 2018 at 12:56 AM
CDC job for Oracle source fails with the Socket read timed out error
Problem Description: CDC job for Oracle source fails with below socket read timeout error in the job log. AttemptID:attempt_1522528327194_0004_m_000...
Thu, 19 Apr, 2018 at 1:49 AM
Caught exception: java.lang.NoClassDefFoundError: org/apache/hadoop/hive/metastore/api/MetaException
PROBLEM DESCRIPTION While exporting a pipeline to any database, the job fails with the below error in the logs INFO] 2018-03-30 09:49:27,883 [main] ...
Sun, 13 Jan, 2019 at 9:34 PM
Ingestion job failing during the crawling state with parquet error parquet/hadoop/api/ReadSupport
PROBLEM DESCRIPTION Please refer this article if the ingestion job fails during the crawling state with the below error.  [ERROR] 2018-03-20 21:23:0...
Tue, 5 Feb, 2019 at 11:01 PM
How to handle Geometry Data Type Ingestion in Teradata Source
PROBLEM DESCRIPTION: User will not be able to perform the ingestion activity using Infoworks when the source table is having geometry data type in it. ...
Sun, 13 Jan, 2019 at 11:28 PM
No more executors available at this time while running any batch job (Ingestion/Pipeline/Workflow)
PROBLEM DESCRIPTION Batch jobs like Ingestion/Pipeline build/Workflow jobs might fail with the below error in the hangman.log which is located in /opt/i...
Sun, 13 Jan, 2019 at 11:51 PM
Steps to change the Tomcat port for Data Transformation service
PROBLEM DESCRIPTION   Infoworks ADE Data Transformation service (df) uses Apache Tomcat as the underlying Java Servlet Container. This article helps to ch...
Sun, 13 Jan, 2019 at 9:08 PM
Issues faced during CSV file ingestion due to column mismatch in header and data
Problem Description Please refer this article if you face any issues during CSV file ingestion Cause If the number of columns in the header of the CS...
Sun, 13 Jan, 2019 at 9:07 PM
Infoworks Service Control Procedures (start/ stop/ monitor)
Problem Description Starting Infoworks Services Login as Infoworks Application User to the edge node Navigate to $IW_HOME/bin directory ....
Tue, 5 Feb, 2019 at 10:57 PM