General

Placeholder for KB's articles

Environment variable used in Post hook Script.
PROBLEM DESCRIPTION Please refer this article to know the environment variables used in Post Hook Script. WORKAROUND/ RESOLUTION The environm...
Wed, 6 Feb, 2019 at 2:00 PM
Cube services are not up after Infoworks Upgrade
Target Audience: Infoworks Admins/Hadoop Admins Cube Services are not up post upgrade of Infoworks Following are the steps to be taken to make cube ...
Mon, 24 Jun, 2019 at 3:33 PM
Auth Token Undefined error in WorkFlow build
Target Audience: Infoworks User/Admins Problem Statement: when the user executes the REST API curl request for Workflow build, the user may get to see the...
Fri, 14 Sep, 2018 at 4:03 PM
How to change the Executor count in Workflow
Problem Description Refer the below steps to change the workflow executor count in Infoworks Steps a) Login to Edge node and navigate to the Orc...
Wed, 6 Feb, 2019 at 1:59 PM
Steps to change the Ingestion job logs to debug mode
PROBLEM DESCRIPTION Please refer this article to enable the DEBUG logging mode in Infoworks ADE. STEPS TO CONFIGURE THE DEBUG MODE Sometimes, we...
Wed, 6 Feb, 2019 at 3:11 PM
Fixing the Source Error Flags after installing License in Infoworks Version 2.5.0 and Above
Target Audience: Admins. Problem Statement: After applying the Licence key post successful installation of Infoworks Version 2.5.0 or Above, there a...
Fri, 31 Aug, 2018 at 3:10 PM
Issue in starting Hbase - Hbase region servers are down because of missing cube coprocessor jar
Target Audience: IWX admins and Hadoop Admins. The problem arises when there is an issue with starting Hbase with an error message "Hbase region se...
Wed, 29 Aug, 2018 at 11:49 AM
List of sample jobs to be tested after Upgrading the Infoworks Version
Problem Description As a part of upgrade validation, run the below list of sample jobs after the Infoworks upgrade. Ingestion Jobs: Ingestion f...
Wed, 6 Feb, 2019 at 1:30 PM
How to Configure Entity API's for Pipeline Export [ Programatically configure Phoenix Export]
Steps to Configure Entity API for Pipeline Export. By design Export configurations is not a part of  Pipeline Export. So, Pipeline Import will just ...
Thu, 23 Aug, 2018 at 7:20 PM
How to Setup the Spark properties file and configuration in Edge Node for Spark-based Pipelines
Target Audience: Hadoop Admins/Infoworks Admins How to Set the Spark Configurations for Pipelines Infoworks Version: 2.4.2 and Above Please follow ...
Thu, 23 Aug, 2018 at 7:06 PM